Self Storage FAQ

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What’s the difference between office hours and gate hours?

The office hours are the hours of operation for the office. During these hours the Store Manager will be available to assist you with your storage needs. The gate hours are the hours of the property, and when your unit can be accessed.

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What is a Drive Up Unit?

A drive-up unit is an outside unit, located on the first floor of a facility that gives you the ability to load your belongings directly from a vehicle or truck.

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What are the payment terms?

Typically, our leases are month-to-month but we also offer the flexibility of long-term leases. We also offer AutoPay where we can automatically charge your payment method of choice every month. You can mail in a check, cashier’s check or money order. You can also drop off a payment during office hours or you can manually pay your bill online via the “My Account” section of our website.

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